LaVergne High School

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Students » Student Device Tech Support

Student Device Tech Support

Things to Know...
  • Students cannot save to the student devices (they have to save to their OneDrive)
  • They can temporarily save items to Downloads or Images to Pictures (however, those documents/images will disappear after they sign-out)
    • Students do not have an H: Drive (this means that if they save something on a desktop computer, it stays on that computer --students have to save documents in their One Drive
  • The homepage cannot be set.
  • Items that are helpful to have when troubleshooting issues:   extra power cord,  extra set of earbuds/headphones.
  • To prevent a good portion of technical issues, student devices should be:
                 (1)  Left ON,
                 (2) Plugged in, 
                 (3) Signed out overnight (this ensures all devices have the latest updates.)