If you have technology in your classroom that is not working, please submit your work order to helpdesk.rcschools.net. Click on new ticket and complete the following fields:
What Constitutes a Work Order?
Email the tech coach (email@example.com) directly or schedule a meeting for the following situations:
IMPORTANT: Please be aware that it might prolong the amount of wait time if you do not send in the work order properly.
David Ferrand is the tech assigned to LHS, and he will be here on Mondays & Thursdays. We ask that you refrain from stopping him (or any other tech) to come work on a problem you are having. He has a list of submitted WOs and will attend to them in the order in which they are received. The most efficient manner to resolve your tech issue is to submit a work order as soon as you notice the problem. David will prioritize the order if you have a tech “emergency.”
We understand that it is important that these matters are addressed in a timely manner, so we appreciate your cooperation.